SUPPORT / SAMPLES & SAS NOTES
Problem Note 56111: An IPC_CONNECTION_BROKEN error might be generated when opening a large worksheet with a cell count greater than 250,000 cells
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In SAS® Merchandise Planning, the following IPC_CONNECTION_BROKEN error messages might be generated resulting in a core dump:
mmx.open WARN 2015-07-06 11:50:59,605 [tomcat-http--41]: Connection reset
<Error code="IPC_CONNECTION_BROKEN" userMessage="A client connection could not be established, because the planning process or network is down." systemMessage="Connection reset" level="4" />
at com.sas.retail.merchplan.Interface.me.adapter.LocalDPEAdapter.handleIPCException(LocalDPEAdapter.java:155)
at com.sas.retail.merchplan.Interface.me.adapter.LocalDPEAdapter.open(LocalDPEAdapter.java:88)
at com.sas.retail.merchplan.Interface.me.command.OpenCommand.process(OpenCommand.java:474)
at com.sas.retail.merchplan.Interface.me.command.AbstractMECommand.execute(AbstractMECommand.java:69)
at com.sas.retail.merchplan.Interface.me.command.OpenCommand.execute(OpenCommand.java:44)
at com.sas.retail.merchplan.Interface.me.MMXMEInterfaceManager.open(MMXMEInterfaceManager.java:163)
at com.sas.retail.merchplan.Interface.servlet.MMXWorksheetInterfaceServlet.callPE(MMXWorksheetInterfaceServlet.java:265)
at com.sas.retail.merchplan.Interface.servlet.MMXWorksheetInterfaceServlet.doGet(MMXWorksheetInterfaceServlet.java:97)
at com.sas.retail.merchplan.Interface.servlet.MMXWorksheetInterfaceServlet.doPost(MMXWorksheetInterfaceServlet.java:91)
The error is generated when opening large Saved or Submitted worksheets with cell counts greater than 250,000.
To work around this issue, clean up the folders underneath the worksheetState and worksheetStateTemp folders for any large Saved or Submitted worksheets.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Merchandise Financial Planning | Microsoft Windows Server 2008 R2 | 6.5_M1 | 6.5_M1 | 9.4 TS1M2 | 9.4 TS1M2 |
| 64-bit Enabled AIX | 6.5_M1 | 6.5_M1 | 9.4 TS1M2 | 9.4 TS1M2 | ||
| Linux for x64 | 6.5_M1 | 6.5_M1 | 9.4 TS1M2 | 9.4 TS1M2 | ||